We only keep your information for the period of time necessary to fulfil the purpose for which it was collected, to comply with the legal obligations imposed on us and to meet the possible liabilities that may arise from the fulfilment of the purpose for which the data were collected. Your personal data will be kept for the duration of the legal and/or contractual relationship and, thereafter, provided that you have not exercised your right of deletion, they will be kept taking into account the legal deadlines applicable in each specific case, taking into account the type of data, as well as the purpose of the processing.
With regard to our complaints channel, in accordance with the provisions of art. 24 LOPDGDD, the data of the person making the communication and of the employees and third parties will be kept in the complaints system only for the time necessary to decide whether to initiate an investigation into the facts reported. In any case, three months after the data have been entered, we will delete them from the complaints system, unless the purpose of the storage is to leave evidence of the functioning of the model for the prevention of the commission of crimes by our organisation. Complaints that have not been followed up can only be recorded in anonymised form.
In the event that you exercise your right to suppression and it is appropriate, in compliance with art. 32 LOPDGDDD, the data will be blocked, being available only at the request of the Courts and Tribunals, the Ombudsman’s Office, the Public Prosecutor’s Office or the competent Public Administrations during the period of limitation of any actions that may arise and, once this period has elapsed, they will be completely eliminated.
We process your data in a lawful, loyal, transparent, adequate, relevant, limited, accurate and up-to-date manner. That is why we undertake to take all reasonable measures to ensure that your data is deleted or rectified without delay when it is inaccurate.