We only keep your information for the period of time necessary to fulfill the purpose for which it was collected, to comply with the legal obligations imposed on us and to meet the possible responsibilities that may arise from the fulfillment of the purpose for which the data were collected. Your personal data will be kept for the duration of the legal and/or contractual relationship and, thereafter, provided that you have not exercised your right of deletion, will be retained taking into account the legal deadlines that apply in each specific case, taking into account the type of data and the purpose of processing.
With regard to our complaints channel, in accordance with the provisions of art. 24 LOPDGDD, the data of the person making the communication and of the employees and third parties will be kept in the complaints system only for the time necessary to decide whether to initiate an investigation into the facts reported. In any case, after three months from the introduction of the data, we will proceed to delete them from the complaints system, unless the purpose of the conservation is to leave evidence of the operation of the model of prevention of the commission of crimes by our organization. Reports that have not been followed up can only be recorded in anonymized form.
In the event that you exercise a right of deletion and it is appropriate, in compliance with art. 32 LOPDGDDD will be blocked, being available only at the request of the Courts and Tribunals, the Ombudsman, the Public Prosecutor or the competent Public Administrations during the period of limitation of the actions that may arise and, after this, will proceed to its complete elimination.
We treat your data in a lawful, loyal, transparent, adequate, relevant, limited, accurate and updated manner. That is why we undertake to take all reasonable measures to ensure that they are deleted or rectified without delay when they are inaccurate.